9th February 2024
RE: Inventory Team Leader
To Whom It May Concern,
With a proven track record in operational management and a strong commitment to accuracy and efficiency, I believe I am well-suited to contribute to the continued success and growth of your organization.
As the Operations Manager for a print factory, I had responsibility for ensuring that over 200 different items of stock were managed, quarantined as required and inspected, and all within budget so I have a keen eye for record keeping and budgetary responsibility.
I played a pivotal role in ensuring the timely and accurate reconciliation of all stock on a fortnightly basis ensuring that over 17 million customers annually received the correct inserts and documents, and most importantly that our stock levels were maintained and compliant.
Reconciliation and accurate record keeping were a vital part of the role, as the factory I managed also printed cheques for a major high street bank. This was key particularly if there was a customer query or an anomaly that arose.
In my role as Operations manager, I was instrumental in achieving the ISO 9001 quality standard for the site, improving our processes, and increasing our efficiency, so I have a keen understanding of what it takes to be organized and maintain records and evidence of activities to satisfy audit requirements.
I understand the critical importance of minimizing losses through efficient working practices, reducing complaints, and having clear working instructions available to colleagues. I improved efficiency by 20% in my first year and increased staff versatility by 15%.
As a key part of this was identifying and mitigating risk, I completed the onsite risk assessments and managed our risk logs.
Team motivation and working collaboratively are key skills of mine. I regularly achieved KPI and SLA targets, minimizing customer contract penalties.
I am excited about the opportunity to contribute my skills and expertise to your dynamic team.
Yours faithfully
Martin Henderson